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Talking with patients and families about medical error : a guide for education and practice /

Aimed at promoting resolution and healing, this book stresses the importance of clear, empathetic communication that will improve clinical and organizational responses to medical missteps and mismanagement. It emphasizes five features of the physician-patient relationship deserving of special attent...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Truog, Robert
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Baltimore : Johns Hopkins University Press, 2011.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Medical error through the eyes of clinicians, patients, and families
  • What is a medical error?
  • A brief overview of the patient safety movement
  • Communicating about adverse events and medical error
  • Supporting clinicians in disclosure : the coaching model
  • Practice-based learning for coaches and clinicians
  • Practical guidelines for disclosure
  • Learning through enacting
  • The broad spectrum of adverse events and medical error
  • Organizational strategies for improving disclosure practice
  • Future directions and closing thoughts.