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Just culture : balancing safety and accountability /
"A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? It is too simple to assert that there should be consequences for those who 'cross the line'. Lines don't just exist ou...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Farnham, Surrey, England ; Burlington, Vermont :
Ashgate,
[2012]
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Dekker, Sidney. | |
| 245 | 1 | 0 | |a Just culture : |b balancing safety and accountability / |c by Sidney Dekker. |
| 264 | 1 | |a Farnham, Surrey, England ; |a Burlington, Vermont : |b Ashgate, |c [2012] | |
| 264 | 4 | |c ©2012 | |
| 300 | |a 1 online resource (xxviii, 171 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 500 | |a Previously published: Aldershot, England ; Burlington, VT : Ashgate, 2007. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a What is the right thing to do? -- "You have nothing to fear if you've done nothing wrong" -- Between culpable and blameless -- Are all mistakes equal? -- Report, disclose, protect, learn -- A just culture in your organization -- The criminalization of human error -- Is criminalization bad for safety? -- Without prosecutors, there would be no crime -- Three questions for your just culture -- Why do we blame? | |
| 520 | |a "A just culture protects people's honest mistakes from being seen as culpable. But what is an honest mistake, or rather, when is a mistake no longer honest? It is too simple to assert that there should be consequences for those who 'cross the line'. Lines don't just exist out there, ready to be crossed or obeyed. We-people-construct those lines; and we draw them differently all the time, depending on the language we use to describe the mistake, on hindsight, history, tradition, and a host of other factors. What matters is not where the line goes-but who gets to draw it. If we leave that to chance, or to prosecutors, or fail to tell operators honestly about who may end up drawing the line, then a just culture may be very difficult to achieve. The absence of a just culture in an organization, in a country, in an industry, hurts both justice and safety. Responses to incidents and accidents that are seen as unjust can impede safety investigations, promote fear rather than mindfulness in people who do safety-critical work, make organizations more bureaucratic rather than more careful, and cultivate professional secrecy, evasion, and self-protection. A just culture is critical for the creation of a safety culture. Without reporting of failures and problems, without openness and information sharing, a safety culture cannot flourish. Drawing on his experience with practitioners (in nursing, air traffic control and professional aviation) whose errors were turned into crimes, Dekker lays out a new view of just culture. This book will help you to create an environment where learning and accountability are fairly and constructively balanced."-- |c Provided by publisher. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Professional ethics. | |
| 650 | 6 | |a Déontologie professionnelle. | |
| 650 | 7 | |a professional ethics. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Ethics. |2 bisacsh | |
| 650 | 7 | |a Professional ethics |2 fast | |
| 758 | |i has work: |a Just culture (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFtBMjq7kfXbVBpvWYdb3P |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Dekker, Sidney. |t Just culture. |d Farnham, Surrey, England ; Burlington, VT : Ashgate, [2012] |z 9781409440611 |w (DLC) 2011049789 |w (OCoLC)769871184 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=906963 |z Texto completo |
| 938 | |a EBL - Ebook Library |b EBLB |n EBL906963 | ||
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| 994 | |a 92 |b IZTAP | ||