Measuring the performance of public services : principles and practice /

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"Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Pidd, Michael
Format: Electronic eBook
Language:Inglés
Published: Cambridge ; New York : Cambridge University Press, 2012.
Subjects:
Public administration > Management.
Public administration > Management > Evaluation.
Public administration > Evaluation.
Administration publique (Science) > Gestion.
Administration publique (Science) > Gestion > Évaluation.
Administration publique (Science) > Évaluation.
BUSINESS & ECONOMICS > Organizational Behavior.
POLITICAL SCIENCE > Public Affairs & Administration.
Public administration > Evaluation
Public administration > Management
Online Access:Texto completo
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Measuring the performance of public services : principles and practice /
by Pidd, Michael
Published 2012
Texto completo
Electronic eBook
Show all versions (2)

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