Open Source customer relationship management solutions : potential for an impact of Open Source CRM solutions on small- and medium sized enterprises /
The book reveals the overall importance of a customer relationship management system especially for small and medium-sized enterprises. In addition to the topic of CRM, the increasing importance and possibilities of open source software is revealed. The main research question consists of the idea if...
Cote: | Libro Electrónico |
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Auteur principal: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
Hamburg [Germany] :
Diplomica Verlag,
2008.
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Sujets: | |
Accès en ligne: | Texto completo |