Managing conflict with direct reports /

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"Conflict with direct reports is one of the most difficult challenges facing managers today. But it's a challenge that successful leaders must learn to address. Managers who develop an understanding of difference without judging and are willing to see more than one perspective or solution...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Popejoy, Barbara
Autor Corporativo: Center for Creative Leadership
Otros Autores: McManigle, Brenda J.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Greensboro, N.C. : Center for Creative Leadership, ©2002.
Colección:Ideas into action guidebooks.
Temas:
Conflict management.
Communication in management.
Interpersonal communication.
Interpersonal relations.
Gestion des conflits.
Communication en gestion.
Communication interpersonnelle.
BUSINESS & ECONOMICS > Motivational.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Communication in management
Conflict management
Interpersonal communication
Interpersonal relations
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Conflict and resolution
  • Conflict with direct reports is a special case
  • Managing the relationship
  • Managing the work
  • A process for managing conflict
  • Recognizing both sides of the conflict
  • Preparing for a conflict resolution session
  • During the conflict resolution session
  • After the conflict resolution session
  • Managing conflict for success and development.

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