Managing Diversity.

As businesses increasingly diversify out of their domestic markets and into a global arena, the importance of building effective relationships across cultural barriers becomes ever more apparent. Do the majority of managers, however, have the skills to develop these relationships with others whose a...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Emerald Group Publishing (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Emerald Group Publishing 2005.
Temas:
Organizational behavior.
Strategic planning.
Comportement organisationnel.
Planification stratégique.
Electronic resource.
Acceso en línea:Texto completo

MARC

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520 |a As businesses increasingly diversify out of their domestic markets and into a global arena, the importance of building effective relationships across cultural barriers becomes ever more apparent. Do the majority of managers, however, have the skills to develop these relationships with others whose attitudes and behaviour differ significantly from their own? As a result of training within their organizations' domestic H.Q., many managers, and even senior executives, lack sufficient awareness of differences between styles of doing business around the world, or that the same skills that bring success in our own culture may be perceived as rude and inappropriate by another. This is not helped by a common tendency to put negative labels on those whose behaviour differs from our own. For example, behaviour that one person regards as relaxed and easy-going may be judged by another to be lazy and indecisive. Problems can arise both internally, when the expectations of ex-pat. executives do not match those of local staff; and when dealing with other individuals and organizations outside the company where misunderstandings can undermine delicate negotiations and cause grave offence to potential business partners. For these reasons, the issue of training staff to be competent global managers is a serious one for businesses who regularly trade internationally or who are expanding into the multinational arena. 
505 0 |a Cover; Introduction; An approach to diversity training in Canada; Dealing with diversity: a matter of beliefs; Diversity reporting: how European business is reporting on diversity and equal opportunities; How to increase diversity through your recruitment practices; Is diversity divisive? A positive training approach; Skills development: the missing link in increasing diversity in leadership. 
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