Retail selling skills /

1. Introduction to Retailing 2. Requirement Mapping for Retail Sales 3. Customer Identification and Approach 4. Customer Needs Identification 5. Importance of Product 6. 'Buying' - A Memorable Experience 7. Closing a Sale Case Study.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Kati, Sumit
Format: Electronic eBook
Language:Inglés
Published: Mumbai [India] : Himalaya Pub. House, 2010.
Edition:1st ed.
Subjects:
Selling.
Retail trade.
Vente.
Commerce de détail.
selling.
BUSINESS & ECONOMICS > Marketing > General.
BUSINESS & ECONOMICS > Distribution.
Retail trade
Selling
Online Access:Texto completo
Table of Contents:
  • 1. Introduction to retailing
  • 2. Requirement mapping for retail sales
  • 3. Customer identification and approach
  • 4. Customer needs identification
  • 5. Importance of product
  • 6. 'Buying'
  • a memorable experience
  • 7. Closing a sale
  • Case study.

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