50 One-Minute Tips for Retaining Employees : Building a Win-Win Environment.

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Hayes, David K. (Autor), Ninemeier, Jack D. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Menlo Park : Independence : Crisp Publications, CENGAGE Learning [distributor] June 2001 ;
Temas:
Employee retention.
Personnel > Rétention.
Employee retention
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Title
  • Copyright
  • About the Authors
  • Dedication
  • Preface
  • Contents
  • STRATEGY 1 Follow Sound Management Advice
  • Tip 1: Serve First and Lead Second
  • Gather Feedback
  • Tip 2: Establish Your Employee Average Retention Rate
  • Completing the worksheet
  • Tip 3: Estimate Your Turnover Costs
  • Tip 4: Follow All Applicable Federal and State Child Labor Laws
  • Tip 5: Eliminate Workers Who Wonâ€?t
  • Tip 6: Eliminate Managers Who Canâ€?t
  • You can easily identify your poor managers:
  • Tip 7: Manage Your Customers
  • Determine Whether a Policy and Procedure Is NeededSTRATEGY 2 Make First Impressions Count (Orientation)
  • Tip 8: Understand the Role of Starting Wages
  • Tip 9: Inform Employees About Their Total Compensation
  • Tip 10: Explain the Long-Term Benefits of Staying
  • Tip 11: Share Your Vision
  • Tip 12: Motivate Entry-Level Employees
  • Tip 13: Conduct an Entrance Interview
  • Tip 14: Create Career Ladders
  • STRATEGY 3 Train! Train! Train! (and Do It Correctly)
  • Tip 15: Invest in Training
  • Tip 16: Encourage Employees to Try Your Product or Service
  • Tip 17: Train Trainers to TrainWhen you train your trainer(s) to train, everyone benefits:
  • Tip 18: Reward Your Trainers
  • Tip 19: Relieve Trainers of Other Job Duties
  • Tip 20: Conduct Pre-Shift Training
  • STRATEGY 4 Maintain a Professional Workplace
  • Tip 21: Strictly Enforce a Zero-Tolerance Harassment Policy
  • Tip 22: Create a Culturally Diverse Workforce
  • Tip 23: Make Employee Safety a Top Priority
  • Tip 24: Ensure Reasonable Accommodations for Disabled Employees
  • Tip 25: Share Financial Numbers with Employees
  • STRATEGY 5 Supervise As You Would Like to Be Supervised Tip 26: Enforce “On-Timeâ€? Policies Fairly and Consistently
  • Tip 27: Be Careful Not to Over-Schedule
  • Tip 28: Give Employees a Personal Copy of Their Work Schedule
  • Tip 29: Seek Out Employee Assistance Programs
  • Tip 30: Invite “Fast-Trackâ€? Employees to Attend Management Meetings
  • Tip 31: Implement a “Catch the Employee Doing Something Rightâ€? Program
  • Tip 32: Conduct an Exit Interview with Employees Who Leave
  • STRATEGY 6 Encourage Ongoing Communication
  • Tip 33: Hold Employee-Focused Meetings for Non-ManagementTip 34: Communicate the Benefits of Your Unique Organization
  • Tip 35: Create an Employee Retention Council
  • Tip 36: Recognize Employee Birthdays
  • Tip 37: Make Daily “Howdyâ€? Rounds
  • STRATEGY 7 Create a Friendly Workplace
  • Tip 38: Use Employee Recognition Programs
  • Tip 39: Build a Great Team and Praise It Often
  • Tip 40: Write a Personal Letter to Parents of Teenage Employees
  • Tip 41: Share Scheduling Responsibilities with Employees
  • Rules for the Shift Bidding Game

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