Cita APA (7a ed.)

Walker, J. (2010). Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Emerald Group Pub..

Cita Chicago Style (17a ed.)

Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Bradford: Emerald Group Pub., 2010.

Cita MLA (8a ed.)

Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Emerald Group Pub., 2010.