Dealing with an international clientele : communications, diplomacy and etiquette /

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This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provid...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Meredith, Meri
Format: Electronic eBook
Language:Inglés
Published: München : Saur, 2004.
Series:Information services management.
Subjects:
Reference services (Libraries)
Libraries and immigrants.
Reference librarians > Attitudes.
Communication in library administration.
Public services (Libraries)
Communication in library science.
Bibliothèques > Services de référence.
Bibliothèques > Services aux usagers.
Bibliothèques et immigrants.
Bibliothécaires de référence > Attitudes.
Communication en bibliothéconomie.
Communication dans l'administration des bibliothèques.
BUSINESS & ECONOMICS > Reference.
BUSINESS & ECONOMICS > Management.
LANGUAGE ARTS & DISCIPLINES > Journalism.
BUSINESS & ECONOMICS > Skills.
Communication in library science
Communication in library administration
Libraries and immigrants
Reference librarians > Attitudes
Inlichtingenwerk (dienstverlening)
Internationale communicatie.
Interculturele communicatie.
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