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On Apology.
One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oxford :
Oxford University Press, USA,
2005.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Contents; Acknowledgments; ONE: The Growing Importance of Apologies; TWO: The Paradox of Apologies; THREE: How Apologies Heal; FOUR: Acknowledging the Offense; FIVE: Remorse, Explanations, and Reparation; SIX: Why People Apologize; SEVEN: Why People Do Not Apologize; EIGHT: The Timing of Apologies; NINE: Delayed Apologies; TEN: Negotiating Apologies; ELEVEN: Apology and Forgiveness; TWELVE: Afterword: The Future of Apologies; Notes; Bibliography; Index; Discussion Group Guide.