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On Apology.

One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Lazare, Aaron
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford : Oxford University Press, USA, 2005.
Temas:
Acceso en línea:Texto completo

MARC

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505 0 |a Contents; Acknowledgments; ONE: The Growing Importance of Apologies; TWO: The Paradox of Apologies; THREE: How Apologies Heal; FOUR: Acknowledging the Offense; FIVE: Remorse, Explanations, and Reparation; SIX: Why People Apologize; SEVEN: Why People Do Not Apologize; EIGHT: The Timing of Apologies; NINE: Delayed Apologies; TEN: Negotiating Apologies; ELEVEN: Apology and Forgiveness; TWELVE: Afterword: The Future of Apologies; Notes; Bibliography; Index; Discussion Group Guide. 
520 |a One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart. He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfe. 
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