Business cases for info pros : here's why, here's how /

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"An inherent challenge for information professionals involves often difficult-to-quantify contributions of their initiatives to an organization's bottom line and the elusive ROI calculation. In this practical guide, Ulla de Stricker explains why, when, and how a formal business case can be...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: De Stricker, Ulla
Format: Electronic eBook
Language:Inglés
Published: Medford, N.J. : Information Today, ©2008.
Subjects:
Information services industry.
Information resources management.
Information consultants.
Information Management
Services d'information > Industrie.
Gestion de l'information.
Bibliothécaires-conseils.
BUSINESS & ECONOMICS > Information Management.
BUSINESS & ECONOMICS > Knowledge Capital.
Information consultants
Information resources management
Information services industry
Online Access:Texto completo
Table of Contents:
  • The decision making context
  • Thinking about money
  • The business case approach
  • The business case framework
  • The business case memorandum
  • Case studies
  • Presenting the message in person
  • Appearance matters.

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