Walkup, R. P., & McKee, S. L. (2005). Selling to anyone over the phone. AMACOM.
Cita Chicago Style (17a ed.)Walkup, Renee P., y Sandra L. McKee. Selling to Anyone over the Phone. New York: AMACOM, 2005.
Cita MLA (8a ed.)Walkup, Renee P., y Sandra L. McKee. Selling to Anyone over the Phone. AMACOM, 2005.
Precaución: Estas citas no son 100% exactas.