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Achieve lasting process improvement : reach Six Sigma goals without the pain /

Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as we...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Lientz, Bennet P.
Autres auteurs: Rea, Kathryn P.
Format: Électronique eBook
Langue:Inglés
Publié: San Diego, Calif. : Academic Press, ©2002.
Sujets:
Accès en ligne:Texto completo