Return on investment in training and performance improvement programs /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Phillips, Jack J., 1945-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amsterdam ; Boston : Butterworth-Heinemann, ©2003.
Edición:2nd ed.
Colección:Improving human performance series.
Temas:
Employees > Training of > Evaluation > Handbooks, manuals, etc.
Rate of return > Handbooks, manuals, etc.
Personnel > Formation > Évaluation > Guides, manuels, etc.
Taux de rendement > Guides, manuels, etc.
BUSINESS & ECONOMICS > Training.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Employees > Training of > Evaluation
Rate of return
Electronic books.
handbooks.
manuals (instructional materials)
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Measuring the return on investment: key issues and trends; ROI model; Collecting data; Isolating the effects of training; Converting data to monetary benefits; Tabulating program costs; Calculating the return; Identifying intangible measures; ROI forecasting; How to communicate results; Implementation issues; Appendix A: resources; Appendix B: how results-based are your HRD programs?
  • Ch. 1. Measuring the Return on Investment Key Issues and Trends
  • Ch. 2. ROI Model
  • Ch. 3. Collecting Data
  • Ch. 4. Isolating the Effects of Training
  • Ch. 5. Converting Data to Monetary Benefits
  • Ch. 6. Tabulating Program Costs
  • Ch. 7. Calculating the Return
  • Ch. 8. Identifying Intangible Measures
  • Ch. 9. ROI Forecasting
  • Ch. 10. How to communicate Results
  • Ch. 11. Implementation Issues
  • App. A. Resources
  • App. B. How Results-Based Are Your Training and Development Programs?

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