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|a Phillips, Jack J.,
|d 1945-
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|a Return on investment in training and performance improvement programs /
|c Jack J. Phillips.
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|a 2nd ed.
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260 |
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|a Amsterdam ;
|a Boston :
|b Butterworth-Heinemann,
|c ©2003.
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300 |
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|a 1 online resource (xvii, 375 pages) :
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|a text
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|a Improving human performance series
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504 |
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|a Includes bibliographical references and index.
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588 |
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|a Print version record.
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|a Measuring the return on investment: key issues and trends; ROI model; Collecting data; Isolating the effects of training; Converting data to monetary benefits; Tabulating program costs; Calculating the return; Identifying intangible measures; ROI forecasting; How to communicate results; Implementation issues; Appendix A: resources; Appendix B: how results-based are your HRD programs?
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|a Ch. 1. Measuring the Return on Investment Key Issues and Trends -- Ch. 2. ROI Model -- Ch. 3. Collecting Data -- Ch. 4. Isolating the Effects of Training -- Ch. 5. Converting Data to Monetary Benefits -- Ch. 6. Tabulating Program Costs -- Ch. 7. Calculating the Return -- Ch. 8. Identifying Intangible Measures -- Ch. 9. ROI Forecasting -- Ch. 10. How to communicate Results -- Ch. 11. Implementation Issues -- App. A. Resources -- App. B. How Results-Based Are Your Training and Development Programs?
|
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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|a Employees
|x Training of
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|v Handbooks, manuals, etc.
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650 |
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|a Rate of return
|v Handbooks, manuals, etc.
|
650 |
|
6 |
|a Personnel
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|x Évaluation
|v Guides, manuels, etc.
|
650 |
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6 |
|a Taux de rendement
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|
650 |
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|a BUSINESS & ECONOMICS
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650 |
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7 |
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|a Rate of return
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|i has work:
|a Return on investment in training and performance improvement programs (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGVXjMbCy8KGgj3TXrCfbd
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|i Print version:
|a Phillips, Jack J., 1945-
|t Return on investment in training and performance improvement programs.
|b 2nd ed.
|d Amsterdam ; Boston : Butterworth-Heinemann, ©2003
|z 0750676019
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|a Improving human performance series.
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