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Managing knock your socks off service /

In today's high-speed economy, the organizations that come out on top are those that service customers best. Serve customers ""about as good as anybody else"" and you wont be serving them for long! Serve them with distinction, and they will be customers for life. Today'...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Bell, Chip R.
Autres auteurs: Zemke, Ron, Zielinski, David
Format: Électronique eBook
Langue:Inglés
Publié: New York : AMACOM, ©2007.
Édition:2nd ed. /
Sujets:
Accès en ligne:Texto completo