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Managing knock your socks off service /

In today's high-speed economy, the organizations that come out on top are those that service customers best. Serve customers ""about as good as anybody else"" and you wont be serving them for long! Serve them with distinction, and they will be customers for life. Today'...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Bell, Chip R.
Other Authors: Zemke, Ron, Zielinski, David
Format: Electronic eBook
Language:Inglés
Published: New York : AMACOM, ©2007.
Edition:2nd ed. /
Subjects:
Online Access:Texto completo