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The maturation of assessment in academic libraries : the role of LibQUAL+ TM /

Libraries are facing significant challenges thathave profound implications for their modusoperandi. Chief among the challenges are theproliferation of new technologies fordelivering library services, the plethora ofprojects vying for scarce resources, andincreasingly demanding constituencies withdiv...

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Détails bibliographiques
Cote:Libro Electrónico
Autres auteurs: Cook, Colleen, 1952-
Format: Électronique eBook
Langue:Inglés
Publié: Bradford, England : Emerald Group Pub., ©2002.
Collection:Performance measurement and metrics ; v. 3, no. 2.
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Accès en ligne:Texto completo