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|a Research from De Montfort University marketing department /
|c guest editors, Pauline Mclaren and David Pickton.
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|a Bradford, England :
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|c Ã2002.
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|a Marketing intelligence & planning,
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|v v. 20, no. 6
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|a Includes bibliographical references.
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|a Print version record.
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|a Abstracts & keywords; Guest editorial; Researching the social Web; Service quality in Internet banking; Business negotiations in the context of strategic relationship development; Competitive intelligence in UK firms; Lifecycles and crisis points in SMEs; An investigation into the overseas market servicing strategies of Queen's Award for Export winners; The state of customer management performance in Malaysia
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|a In this special issue featuring De MontfortUniversity's Department of Marketing, weendeavour to indicate the range anddiversity of research that we are currentlyundertaking. As a large community of some20 full-time academics plus associates andresearchers, our teaching, research, training and consultancy interests are, naturally, varied.
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