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Creating value with customers /

The four articles in this e-book suggest that companies need to learn to: 1)Adopt the revolutionary thinking involved in co-creating unique value with customers, 2) Develop unique value propositions based on six new imperatives for nurturing customer relationships, 3) Use new tools to explore the di...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Randall, Robert M.
Format: Electronic eBook
Language:Inglés
Published: Bradford, England : Emerald Group Pub., ©2006.
Series:Strategy and leadership ; v. 34, no. 2.
Subjects:
Online Access:Texto completo