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Service quality : crossing boundaries /

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Otros Autores:	Tax, Steve
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Bradford, England : Emerald Group Pub., ©2003.
Colección:	Managing service quality ; v. 13, no. 2.
Temas:	Quality control. Service industries > Management. Quality Control Qualité > Contrôle. Services (Industrie) > Gestion. quality control. BUSINESS & ECONOMICS > Customer Relations. Quality control Service industries > Management
Acceso en línea:	Texto completo

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