APA (7th ed.) Citation

Tax, S. (2003). Service quality: Crossing boundaries. Emerald Group Pub..

Chicago Style (17th ed.) Citation

Tax, Steve. Service Quality: Crossing Boundaries. Bradford, England: Emerald Group Pub., 2003.

MLA (8th ed.) Citation

Tax, Steve. Service Quality: Crossing Boundaries. Emerald Group Pub., 2003.

Warning: These citations may not always be 100% accurate.