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Good to talk? : living and working in a communication culture /

"Good to Talk? is an attempt to look critically at what lies behind this upsurge of concern about talk in our workplaces, classrooms and private lives. It places these developments in historical context and relates their forms to the broader economic and social changes associated with globaliza...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Cameron, Deborah, 1958-
Format: Electronic eBook
Language:Inglés
Published: London ; Thousand Oaks, Calif. : Sage Publications, 2000.
Subjects:
Online Access:Texto completo
Table of Contents:
  • 1. Introduction: Good to talk?
  • 2. Codifying 'communication': knowledge, authority and standards
  • 3. Talk as enterprise: communication and culture change at work
  • 4. Communication factories: inside the call centre
  • 5. Schooling spoken discourse
  • 6. Communication and the pursuit of happiness.