Cita APA (7a ed.)

Hunt, R. A., & Killen, C. P. (2004). Best practice quality function deployment (QFD): Cases. Emerald Group Pub..

Cita Chicago Style (17a ed.)

Hunt, Robert A., y Catherine P. Killen. Best Practice Quality Function Deployment (QFD): Cases. Bradford, England: Emerald Group Pub., 2004.

Cita MLA (8a ed.)

Hunt, Robert A., y Catherine P. Killen. Best Practice Quality Function Deployment (QFD): Cases. Emerald Group Pub., 2004.