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Papers from the Business Innovation in the Knowledge Economy Conference 2003 /

Consumer knowledge is a very important asset for an organisation. Two types of consumer knowledge have been identified, "knowledge about customers" including customer segments, individual customer preferences, potential customers, and "knowledge possessed by customers" including...

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Bibliographic Details
Call Number:Libro Electrónico
Corporate Author: Business Innovation in the Knowledge Economy Conference
Other Authors: Martin, Lynn M., Abbott, Julie
Format: Electronic Conference Proceeding eBook
Language:Inglés
Published: Bradford, England : Emerald Group Pub., ©2004.
Series:Qualitative market research ; v. 7, no. 4.
Subjects:
Online Access:Texto completo