Volkema, R. J. (2006). Leverage: How to get it and how to keep it in any negotiation. AMACOM.
Cita Chicago Style (17a ed.)Volkema, Roger J. Leverage: How to Get It and How to Keep It in Any Negotiation. New York: AMACOM, 2006.
Cita MLA (8a ed.)Volkema, Roger J. Leverage: How to Get It and How to Keep It in Any Negotiation. AMACOM, 2006.
Precaución: Estas citas no son 100% exactas.