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What really matters in operations management : the 8th International Conference of the European Operations Management Association, Bath, UK /
What really matters in operations management?''What really matters in operations management'' provided the theme for the 8thInternational Conference of the European Operations Management Association.We welcomed over 220 delegates from 26 countries to Bath for the opening of theco...
| Call Number: | Libro Electrónico |
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| Corporate Author: | |
| Other Authors: | |
| Format: | Electronic Conference Proceeding eBook |
| Language: | Inglés |
| Published: |
[Bradford, England] :
Emerald,
2003.
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| Series: | International journal of operations & production management ;
v. 23, no. 2. |
| Subjects: | |
| Online Access: | Texto completo |
Table of Contents:
- Abstracts and keywords; Guest editorial; Applying resource-based theory; Putting supply chain learning into practice; Companies' perceptions of inhibitors and enablers for process improvement activities; Towards a framework for operations management in e-commerce; Measuring performance in a changing business environment; Some moderating effects on the service qualitycustomer retention link;