Digital reference services /

It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Chowdhury, G. G. (Gobinda G.)
Format: Electronic eBook
Language:Inglés
Published: [Place of publication not identified] : Emerald, 2004.
Series:Library review ; v. 53, no. 1.
Subjects:
Electronic reference services (Libraries)
Reference services (Libraries) > Information technology.
Internet in library reference services.
AskA services.
Bibliothèques > Services de référence électroniques.
Bibliothèques > Services de référence > Technologie de l'information.
Internet dans les services de référence (Bibliothèques)
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
AskA services
Internet in library reference services
Reference services (Libraries) > Information technology
Online Access:Texto completo
Table of Contents:
  • Abstracts & keywords; Abstracts & keywords French; Abstracts & keywords German; Guest editorial; Evaluation of two library-based and one expert reference service on the Web; Digital reference services: how do the library-based services compare with the expert services?; How good are the free digital reference services? A comparison of library-based and expert services; Digital reference services for young library users: a comparison of four services.

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