The first-time manager /

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A true management classic with 200,000 copies sold!

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Belker, Loren B.
Otros Autores: Topchik, Gary S.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : AMACOM, ©2005.
Edición:5th ed.
Temas:
Supervision of employees.
Office management.
Personnel > Supervision.
Bureaux > Organisation.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
Office management
Supervision of employees
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface; Acknowledgments; Introduction; 1 The Road to Management; 2 Starting Out; 3 Building Trust and Confidence; 4 Show Your Appreciation; 5 Being an Active Listener; 6 The New Manager's Job and Pitfalls to Avoid; 7 Dealing with Your Superiors; 8 Choosing a Managerial Style of Your Own; 9 Building Team Spirit; 10 Managing Problem Employees; 11 Hiring and Interviewing; 12 Training Team Members; 13 Managing Change Dealing with Resistance; 14 Disciplining the Employee; 15 Oh My God I Can't Fire Anyone; 16 Having a Legal Awareness; 17 No Secrets; 18 The Human Resources Department.

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