Cita APA (7a ed.)

Click, R. L., & Duening, T. N. (2005). Business process outsourcing: The competitive advantage. John Wiley & Sons.

Cita Chicago Style (17a ed.)

Click, Rick L., y Thomas N. Duening. Business Process Outsourcing: The Competitive Advantage. Hoboken, N.J.: John Wiley & Sons, 2005.

Cita MLA (8a ed.)

Click, Rick L., y Thomas N. Duening. Business Process Outsourcing: The Competitive Advantage. John Wiley & Sons, 2005.