Cita APA (7a ed.)

Strouse, K. G. (2004). Customer-centered telecommunications services marketing. Artech House.

Cita Chicago Style (17a ed.)

Strouse, Karen G. Customer-centered Telecommunications Services Marketing. Boston: Artech House, 2004.

Cita MLA (8a ed.)

Strouse, Karen G. Customer-centered Telecommunications Services Marketing. Artech House, 2004.