Strouse, K. G. (2004). Customer-centered telecommunications services marketing. Artech House.
Cita Chicago Style (17a ed.)Strouse, Karen G. Customer-centered Telecommunications Services Marketing. Boston: Artech House, 2004.
Cita MLA (8a ed.)Strouse, Karen G. Customer-centered Telecommunications Services Marketing. Artech House, 2004.
Precaución: Estas citas no son 100% exactas.