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Detail process charting : speaking the language of process /

Praise for Detail Process Charting''A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Graham, Ben B.
Format: Electronic eBook
Language:Inglés
Published: Hoboken, NJ : John Wiley & Sons. Inc., ©2004.
Subjects:
Online Access:Texto completo
Table of Contents:
  • Introduction
  • Who is involved in process improvement
  • Defining a process improvement project
  • Gathering the facts
  • Process chart format
  • Process chart building blocks
  • Charting business processes
  • Using process charts
  • Process chart stories.