Cita APA (7a ed.)

World Bank, Devarajan, S., & Reinikka, R. (2003). Making services work for poor people. World Bank.

Cita Chicago Style (17a ed.)

World Bank, Shantayanan Devarajan, y Ritva Reinikka. Making Services Work for Poor People. Washington, D.C.: World Bank, 2003.

Cita MLA (8a ed.)

World Bank, et al. Making Services Work for Poor People. World Bank, 2003.