Managing information and knowledge in the public sector /

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Down to earth and taking into account the critically important characteristics unique to public services, this is an illuminating text for anyone working, or thinking about working, in the public sector.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Milner, Eileen M., 1963-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; New York : Routledge, 2000.
Temas:
Knowledge management.
Information technology > Management.
Organizational learning.
Information capitol.
Gestion des connaissances.
Technologie de l'information > Gestion.
Apprentissage organisationnel.
POLITICAL SCIENCE > Public Affairs & Administration.
Information technology > Management
Knowledge management
Organizational learning
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Book Cover; Title; Contents; Preface; Acknowledgements; Introduction: defining information and knowledge; Developing an information policy and strategy: the foundations of information management; Information management strategy in action: making a 'business' case; Knowledge management; Managing information, ideas and solutions: a focus on the employee; ICTs as tools of IKM; Tension and paradox: issues of information security, ownership, access, liability and openness; IKM as a tool of social inclusion; Vision and revision: the case for IKM in the public sector; Bibliography; Index.

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