Customising Stakeholder Management Strategies Concepts for Long-term Business Success /

Stakeholder Management - From Management Philosophy to a Tool for Everyday Working Life Use of Stakeholder Management Today In times of growing globalisation and increasingly tough c- petition the use of stakeholder management tools is becoming much more widespread. Nowadays, the concept of stakehol...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Huber, Margit (Editor ), Pallas, Martina (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2006.
Edición:1st ed. 2006.
Temas:
Management.
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • TRI*M: Generating Insight, Traction and Credibility at Comet
  • Quality Management and Customer Retention
  • How to Use TRI*M in a Six Sigma Project
  • Public Sector TRI*M - Helping to Deliver Best Value
  • Customer Satisfaction with Commerzbank's Retail Banking
  • The Czech Beer Market: A Brief Introduction - Understanding Consumers and Customer Needs
  • Measuring and Monitoring Stakeholder Relationships: Using TRI*M as an Innovative Tool for Corporate Communication
  • Customer Satisfaction and Retention Improves with Six Sigma
  • Focus on Loyalty
  • The Customer as Process Manager: Utilization of the TRI*M Methodology to Continually Increase Customer Satisfaction.

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