Faed, A. (2013). An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry (1st ed. 2013.). Springer International Publishing : Imprint: Springer.
Cita Chicago Style (17a ed.)Faed, Alireza. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry. 1st ed. 2013. Cham: Springer International Publishing : Imprint: Springer, 2013.
Cita MLA (8a ed.)Faed, Alireza. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry. 1st ed. 2013. Springer International Publishing : Imprint: Springer, 2013.
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