Warranty Management and Product Manufacture

Purchasers of manufactured goods demand assurance that the purchased product will perform satisfactorily over its expected life. Warranties play a vitally important role in providing this assurance, in two ways. Firstly, warranty terms can provide a promise of protection in the event of a product fa...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Murthy, D. N. Prabhakar (Author), Blischke, Wallace R. (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:Inglés
Published: London : Springer London : Imprint: Springer, 2006.
Edition:1st ed. 2006.
Series:Springer Series in Reliability Engineering,
Subjects:
Engineering design.
Production management.
Security systems.
Industrial Management.
Dynamics.
Nonlinear theories.
Marketing.
Engineering Design.
Operations Management.
Security Science and Technology.
Applied Dynamical Systems.
Online Access:Texto Completo
Table of Contents:
  • and Overview
  • Products and Product Quality
  • Product Warranty
  • Warranty Management
  • Systems Approach to Warranty Management
  • The Role and Use of Data in Warranty Management
  • Warranty Cost Analysis
  • Warranty Considerations in Product Design and Development
  • Implications of Warranty on Production Decisions
  • The Role of Warranty in Marketing
  • Warranty Logistics
  • Reliability Improvement Warranties
  • Financial, Societal, and LegalAspects of Warranty
  • Warranty Management Systems
  • Conclusion.

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