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  1. 1
    Designing metrics : crafting balanced measures for managing performance /
    by Frost, Bob
    Published 2007
    Texto completo
    Electronic eBook
  2. 2
    Measuring performance : using the new metrics to deploy strategy and improve performance /
    by Frost, Bob
    Published 2000
    Texto completo
    Electronic eBook
  3. 3
    Crafting strategy : planning how you will prevail over competitors and obstacles /
    by Frost, Bob
    Published 2000
    Texto completo
    Electronic eBook