Co-Creation and Smart Cities : Looking Beyond Technology.

Co-creation and Smart Cities: Looking Beyond Technology highlights a more robust value-based perspective on public service development and delivery, helping structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Van der Graaf, Shenja
Otros Autores: Nguyen Long, Le Anh, Veeckman, Carina
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bingley, UK : Emerald Publishing Limited, 2022.
Colección:Emerald points.
Temas:
Municipal government.
Administration municipale.
municipal government.
Municipal government
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro
  • Half Title Page
  • Title Page
  • Copyright Page
  • Contents
  • List of Figures
  • About the Authors
  • Acknowledgements
  • Chapter 1: Introduction
  • 1.1. 'Smart' City in Contention? Participation, Datafication and Rights
  • 1.2. Overview of the Book
  • Chapter 2: Co-creation and the City
  • 2.1. Co-Creation in Perspective
  • 2.2. Value Co-Creation in Public-Sector Organisations: A Current 'State of Affairs'
  • 2.3. Co-Creation Musings
  • Chapter 3: Design Principles for Co-creating in and with Cities
  • 3.1. Overcoming Value Co-Creation Challenges with Design Principles
  • Service Design
  • Living Labs
  • Design-Driven Innovation
  • 3.2. Guiding Principles: 6C Framework
  • Chapter 4: Tools and Methods for Value Co-creation
  • 4.1. Co-Creation Flowchart
  • 4.1.1. Phase 1: Exploration
  • Activity 1: Scoping and Initial Problematisation
  • Activity 2: Stakeholder Mapping
  • Activity 3: Problem Validation
  • 4.1.2. Phase 2
  • Ideation
  • Activity 1: Idea Generation
  • Activity 2: Idea Assessment and Selection
  • 4.1.3. Phase 3: Implementation
  • Activity 1: Set the Strategy
  • Activity 2: Prototype and Develop
  • Activity 3: Test the Solution
  • 4.1.4. Phase 4: Diffusion
  • Activity 1: Launch and Upscaling of the Service or Product
  • Activity 2: Evaluate (Societal) Impact
  • Chapter 5: Co-creation in Cities: A Set of Testimonials
  • 5.1. Opportunities of Co-Creation
  • Co-creation for Public-Sector Innovation
  • Co-creation for Democratisation
  • Co-creation for more Resilient Communities
  • 5.2. Challenges of Co-Creation
  • Co-creation and the Organisational Context in PSOs
  • Co-creation and Inclusive Practices
  • Stakeholder Engagement and Co-creation
  • Chapter 6: Organisations in Transition
  • 6.1. Strategic Management and Organisational Culture in the Public Sector
  • 6.2. The Public Value Turn
  • 6.3. Public Value Co-Creation as Assemblage
  • 6.4. Co-Creation Readiness Compass
  • Afterword
  • References
  • Index

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