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Operations management in the hospitality industry /

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any ho...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Szende, Peter (Editor ), Dalton, Alec N. (Editor ), Yoo, Michelle (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bingley, U.K. : Emerald Publishing Limited, 2021.
Edición:First edition.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Descripción Física:1 online resource (xxii, 252 pages)
ISBN:9781838675417
1838675418
1838675434
9781838675431