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Answer intelligence : raise your AQ /
In a business world and society focused upon questions, there has been an underappreciation of answers in capturing our attention, imagination and critical examination. In a complex and fast-moving world, Answer Intelligence (AQ) is our ability to provide elevated answers to emotionally connect, exp...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bingley, United Kingdom :
Emerald Publishing,
2021.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Mi 4500 | ||
|---|---|---|---|
| 001 | on1245669782 | ||
| 003 | OCoLC | ||
| 005 | 20231005004200.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 210410s2021 xx o ||| 0 eng d | ||
| 040 | |a EBLCP |b eng |e rda |c EBLCP |d YDX |d OCLCO |d SFB |d OCLCF |d OCLCO |d OCLCQ | ||
| 019 | |a 1245472014 | ||
| 020 | |a 9781839828706 | ||
| 020 | |a 1839828706 | ||
| 020 | |z 1839828730 | ||
| 020 | |z 9781839828737 | ||
| 029 | 1 | |a AU@ |b 000069102956 | |
| 035 | |a (OCoLC)1245669782 |z (OCoLC)1245472014 | ||
| 050 | 4 | |a HF5718 |b .G55 2021 | |
| 080 | |a 658.3 | ||
| 082 | 0 | 4 | |a 658.45 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Glibkowski, Brian, |e author. | |
| 245 | 1 | 0 | |a Answer intelligence : |b raise your AQ / |c by Brian Glibkowski. |
| 264 | 1 | |a Bingley, United Kingdom : |b Emerald Publishing, |c 2021. | |
| 300 | |a 1 online resource (321 p.) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 500 | |a Description based upon print version of record. | ||
| 505 | 0 | |a Cover -- ANSWER INTELLIGENCE -- PRAISE FOR AQ -- ANSWER INTELLIGENCE: Raise Your AQ -- Copyright -- Dedication -- TABLE OF CONTENTS -- LIST OF GRAPHICS -- PREFACE: BINDER ON THE SHELF -- ORGANIZATION OF THIS BOOK -- 1: Answer Intelligence (AQ)™ Introduction -- 1. Answers Deserve Our Attention -- 2. AQ Came from the Golf Course -- Knowledge Transfer -- Declarative Knowledge -- Structural Knowledge -- Procedural Knowledge -- Context Knowledge -- The AQ Circumplex -- Five High AQ Practices -- 3. AQ Explained Using AQ -- What Is AQ? -- Why Is AQ Important? -- How Do You Use AQ? | |
| 505 | 8 | |a 2: Five High AQ Practices -- 4. High AQ Practice 1: Provide Six Answers -- Concept -- Definitions -- Dimensions -- Illustrative Concepts -- Negotiation Concept (From My Classroom) -- High AQ Implications -- Self-Assessment -- Theory -- Simple Structure Theory -- Goal Setting Theory (A Complex Structure Theory) -- Negotiation Theory (From My Classroom) -- High AQ Implications -- Self-Assessment -- Procedure -- Change Procedures -- Change Procedures -- Negotiation Procedures (From My Classroom) -- Search for Alternative Procedures -- Other Procedures -- High AQ Implications -- Self-Assessment | |
| 505 | 8 | |a Action -- Action Elements -- Negotiation Action (From My Classroom) -- Identifying Actions -- Kano Analysis -- The Five Hows -- High AQ Implications -- Self-Assessment -- Story -- The Parable of the Babbling Brook -- Story Elements -- Negotiation Story (From My Classroom) -- High AQ Implications -- Self-Assessment -- Metaphor -- Deconstructing a Metaphor -- Negotiation Metaphor (From My Classroom) -- High AQ Implications -- Self-Assessment -- 5. High AQ Practice 2: Answer Twice -- What-question -- Why-question -- How-question -- High AQ Implications -- 6. High AQ Practice 3: Provide Complements | |
| 505 | 8 | |a AQ Is Not a Building -- AQ Is a Ship at Sea -- High AQ Implications -- 7. High AQ Practice 4: Answer with Style -- Analytical, Relational, and Practical Styles -- Steve Jobs and Apple -- Analytical Style -- Relational Style -- Practical Style -- High AQ Implications -- 8. High AQ Practice 5: Answer in Context -- Conventional Context: Time and Place -- The Impact of Context by Answer Style -- Analytical Context -- Relational Context -- Practical Context -- Answers as Context -- High AQ Implications -- 9. Behavioral and Cognitive Markers of High AQ -- Behavioral Markers of High AQ -- Accuracy | |
| 505 | 8 | |a Speed -- Flexibility -- Multiple-Task Performance -- Cognitive Markers of High AQ -- Cognitive Effort -- Phenomenal Experience of Behavior -- 3: AQ Conversations -- 10. Interview AQ -- Develop a List of Questions and Answers -- Authentic Answers -- What Color Is My Answer Style? -- Depth versus Breadth -- Structured Interviews -- Speed Round -- Examples Are Not Answers -- Use the Five High AQ Practices -- Honor the Question -- Debrief -- 11. Sales AQ -- Conversations Across the Sales Funnel -- Balanced Conversations -- Natural Language Conversations -- Awareness Conversations -- Sell the Meeting | |
| 500 | |a Long Answer Bars. | ||
| 520 | |a In a business world and society focused upon questions, there has been an underappreciation of answers in capturing our attention, imagination and critical examination. In a complex and fast-moving world, Answer Intelligence (AQ) is our ability to provide elevated answers to emotionally connect, explain and predict, and achieve results. | ||
| 590 | |a Emerald Insight |b Emerald All Book Titles | ||
| 650 | 0 | |a Business communication. | |
| 650 | 0 | |a Questions and answers. | |
| 650 | 6 | |a Communication dans l'entreprise. | |
| 650 | 6 | |a Questions et réponses. | |
| 650 | 7 | |a Business communication & presentation. |2 bicssc | |
| 650 | 7 | |a Business & Economics |x Management. |2 bisacsh | |
| 650 | 7 | |a Business communication. |2 fast |0 (OCoLC)fst00842419 | |
| 650 | 7 | |a Questions and answers. |2 fast |0 (OCoLC)fst01085701 | |
| 776 | 0 | 8 | |i Print version: |a Glibkowski, Brian |t Answer Intelligence |d Bingley : Emerald Publishing Limited,c2021 |z 9781839828737 |
| 856 | 4 | 0 | |u https://emerald.uam.elogim.com/insight/publication/doi/10.1108/9781839828706 |z Texto completo |
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL6534207 | ||
| 938 | |a YBP Library Services |b YANK |n 302037283 | ||
| 994 | |a 92 |b IZTAP | ||