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Quality management : tools, methods and standards /

The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and pract...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Sartor, Marco, 1974- (Editor ), Orzes, Guido (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bingley, UK : Emerald Publishing, 2019.
Edición:First edition.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9781787698017
1787698017
9781787698031
1787698033