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Reputation management : the future of corporate communications and public relations /

The book aims to give senior executives and communications professionals a guide to the importance of reputation (in terms of how positively or negatively an organisation is perceived by stakeholders such as employees, customers and members of the media), and inspire their thinking in managing reput...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Langham, Tony (Company founder) (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bingley, UK ; North America ; Japan ; India ; Malaysia ; China : Emerald Publishing, 2019.
Edición:First edition.
Colección:PRCA practice guides.
Temas:
Acceso en línea:Texto completo

MARC

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049 |a UAMI 
100 1 |a Langham, Tony  |c (Company founder),  |e author. 
245 1 0 |a Reputation management :  |b the future of corporate communications and public relations /  |c written and curated by Tony Langham. 
250 |a First edition. 
264 1 |a Bingley, UK ;  |a North America ;  |a Japan ;  |a India ;  |a Malaysia ;  |a China :  |b Emerald Publishing,  |c 2019. 
300 |a 1 online resource (1 volume) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a PRCA practice guides 
504 |a Includes bibliographical references and index. 
520 |a The book aims to give senior executives and communications professionals a guide to the importance of reputation (in terms of how positively or negatively an organisation is perceived by stakeholders such as employees, customers and members of the media), and inspire their thinking in managing reputation. 
505 0 |a What is reputation? -- What makes a great reputation? -- What makes a great reputation? / Nitin Mantri -- Obsessing for perfection. Interview with The Duke of Richmond and Gordon -- James Bond / Anthony Horowitz -- The importance of Unilever CEO Paul Polman / Arun Sudhaman -- The secrets of Britain's most trusted person / Interview with Martin Lewis -- Dove and john Lewis / Danny Rogers -- The value of reputation -- Me, not you: what reputation means to the working man (or woman) / Emily Dickinson, James Stevens and James Nicandrou -- Measuring reputation (and the current state of play) -- The battle for truth / Richard Edelman -- Global company reputation in 2018: bursting of the reputation bubble / Stephen Hahn-Griffiths -- Managing reputation -- Perspectives on reputation management. To manage reputation is to treat it as an asset: not to do so is to make it a liability / John Doorley -- Getting it wrong to get it right: a challenge for our brain / Dr. Helena Boschi -- Movie actors and reputation / Interview with Lindy King and Dallas Smith -- Reputation games and why it's wrong to target a good reputation / David Waller -- The long march to build China's international reputation is just beginning / Fu Jing -- Reputation and integrity in sport / Winfried Engelbrecht-Bresges, GBS JP -- Opportunity or risk: a millennial's perspective / Lara Thomas -- Gender, diversity and reputation management. Women and reputation / Dame Helena Morrissey -- The quiet revolutionary / interview with Kate Mosse -- A very British man / Interview with Kamal Ahmed -- 'Not just lip service- driving change' / Iain Anderson -- The reputation management toolkit. Online reputation management / Dave King -- CEOs and the media: 'Tell the truth, it's easier to remember' / Simon English -- Reputation management: the lawyer's perspective / Emma Woollcott -- Building the reputation competencies needed to succeed / Kasper Ulf Nielsen -- Case studies from the best of the best: 39 reputation management case studies from practitioners in 27 countries across 6 continents -- Crisis management. Tips for managing a crisis / Interview with Dido Harding -- The global troubleshooter / Interview with Niall Booker -- The Oxfam scandal: the bursting of NGOs' reputational bubble? / Hazel Westwood and supported by Dr. Caroline Marchant -- The forces shaping reputation today . Reputation management and social media / Interview with Simon Lewis -- Taking a stand- Do the rewards of corporate activism outweigh the risks? / Matt Painter -- Society needs traditional media to survive and flourish- But we need to do more to prove it / William Lewis -- Reputation management in future. The future of reputation management consultancy / Paul Homes -- Public relations no more / Robert Phillips -- The future of reputation management / Basil Towers -- The future is invisible / Chris Lewis -- Who'll win in the twenty-first century: the corporations or the brand vandals? / Steve Earl and Stephen Waddington -- Post script: reputation management, a force for good? 
588 0 |a Online resource; title from PDF title page (EBSCO, Nov. 27, 2018). 
588 0 |a Print version record. 
590 |a Emerald Insight  |b Emerald All Book Titles 
650 0 |a Corporations  |x Public relations. 
650 0 |a Public relations. 
650 0 |a Communication in organizations. 
650 0 |a Social responsibility of business. 
650 2 |a Public Relations 
650 6 |a Sociétés  |x Relations publiques. 
650 6 |a Relations publiques. 
650 6 |a Communication dans les organisations. 
650 6 |a Entreprises  |x Responsabilité sociale. 
650 7 |a public relations.  |2 aat 
650 7 |a Media, information & communication industries.  |2 bicssc 
650 7 |a BUSINESS & ECONOMICS  |x Advertising & Promotion.  |2 bisacsh 
650 7 |a Social responsibility of business.  |2 fast  |0 (OCoLC)fst01122851 
650 7 |a Corporations  |x Public relations.  |2 fast  |0 (OCoLC)fst00879905 
650 7 |a Communication in organizations.  |2 fast  |0 (OCoLC)fst00870217 
650 7 |a Public relations.  |2 fast  |0 (OCoLC)fst01082892 
776 0 8 |i Print version:  |a Langham, Tony.  |t Reputation management.  |b First edition.  |d Bingley, UK ; North America ; Japan ; India ; Malaysia ; China : Emerald Publishing, 2019  |z 9781787566101  |w (OCoLC)1029441354 
830 0 |a PRCA practice guides. 
856 4 0 |u https://emerald.uam.elogim.com/insight/publication/doi/10.1108/9781787566071  |z Texto completo 
938 |a EBSCOhost  |b EBSC  |n 1734311 
938 |a YBP Library Services  |b YANK  |n 15859870 
938 |a YBP Library Services  |b YANK  |n 15865341 
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