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Customer experience innovation : how to get a lasting market edge /

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small companies.

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autores principales:	Dew, Robert (Autor), Allen, Cyrus (Autor)
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Bingley, UK : Emerald Publishing Limited, 2018.
Edición:	First edition.
Temas:	Consumer satisfaction. Customer relations. Consumer Behavior Consommateurs > Satisfaction. Sales & marketing. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior.
Acceso en línea:	Texto completo

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