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Individual and organizational perspectives on emotion management and display /
The theme of this volume reflects the central premise underlying the resurgence of interest in emotions in organisations, namely that organisations do manage the emotions of employees and this management has effects on individuals.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor Corporativo: | |
| Otros Autores: | , , |
| Formato: | Electrónico Congresos, conferencias eBook |
| Idioma: | Inglés |
| Publicado: |
Amsterdam ; San Diego, CA :
Elsevier JAI,
2006.
|
| Edición: | 1st ed. |
| Colección: | Research on emotion in organizations ;
v. 2. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover
- Individual and Organizational Perspectives on Emotion Management and Display
- Contents
- About the Editors
- List of Contributors
- Overview: Individual and Organizational Perspectives on Emotion Management and Display
- The 2004 Emonet Conference
- The Theme of this Volume
- The Chapters
- Conclusions
- Appendix. Conference Reviewers
- References
- Emotional Intelligence and Wise Emotion Regulation in the Workplace
- Introduction
- What is Wise Emotion Regulation?
- Process of Wise Emotion Regulation Model
- Step 1. Set an Effective Emotion Regulation Goal
- Step 2. Select an Effective Strategy for Attaining One's Emotion Regulation Goal
- Step 3. Implement the Selected Strategy Effectively
- Step 4. Adapt Emotion Regulation to Changes that Occur over Time
- Emotional Intelligence and Wise Emotion Regulation
- Emotional Intelligence
- Development of Emotional Intelligence
- Distinction between Emotional Intelligence and Emotion Regulation
- Research Propositions on Emotional Intelligence and Wise Emotion Regulation
- Testing the Research Propositions
- Measurement of Emotional Intelligence
- Measurement of Wise Emotion Regulation
- Implications for Practice
- Acknowledgments
- References
- The Impact of Emergent Leader's Emotionally Competent Behavior on Team Trust, Communication, Engagement, and Effectiveness
- Introduction
- Emergent Team Leaders
- The Socio-Emotional Theory of Group Effectiveness
- An Emotional Structure
- Group Emotional Competence
- Trust, Open Communication, and Task Engagement
- Team Effectiveness
- Task-Focused Leader Behaviors
- Study Hypotheses
- Emergent Leader Behaviors and their Link to Trust, Communication, and Task engagement
- Emergent Leader's Behaviors and their Link to Team Effectiveness: Team Viability and Performance
- Mediation of the Effects of Leader's Emotionally Competent Behavior on Team Effectiveness
- Method
- Setting
- Data Collection and Procedures
- Interview-Data Processing and Analysis
- Results
- Trust, Communication, and Task Engagement
- Team Effectiveness
- Discussion
- Study limitations
- Conclusion
- Acknowledgments
- References
- Leadership and the Driving Force of Shame: A Social Constructionist Analysis of Narrative
- Introduction
- Leadership in an Artistic Organization
- Studying Emotions and Leadership
- Ontology and Methodological Choices
- Methodology: Social Constructionism, Ethnography, and Narrative Inquiry
- Writing a Story of Emotions and Leadership
- The Story of Powerful Shame
- Emotional Tensions in the Leadership Process
- Conclusions: Shame as an Empowering Emotion?
- Methodological Contributions
- Notes
- References
- Beneath the Masks: A Critical Incident Focus on the Emotions Experienced in the Worker/Supervisor Relationship
- Introduction
- Literature Review
- The Study
- Participant Profiles and Methodology
- Discussion
- Nature of the Critical Incidents and Relational History
- Nature of Emotions Experienced/''Felt''
- Emotions Shared or Masked During the Incident
- Causes of Feelings of Dissonance
- Feelings of Powerlessness
- Impact on the Supervisor/Worker Relationship
- The Role of the Organizational Community for the Work.