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Preventing Crises at Your University : The Playbook for Protecting Your Institution's Reputation /

"Unlike almost any other sector of the economy, in higher education, an institution's value lies not in any one or more products or services but in an intangible asset commonly referred to as its "reputation." The goal of this book is to explore concepts around reputation and rep...

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Detalles Bibliográficos
Autor principal: Barker, Simon, 1969- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Baltimore : Johns Hopkins University Press, 2021.
Colección:Book collections on Project MUSE.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Barker, Simon,  |d 1969-  |e author. 
245 1 0 |a Preventing Crises at Your University :   |b The Playbook for Protecting Your Institution's Reputation /   |c Simon R. Barker. 
264 1 |a Baltimore :  |b Johns Hopkins University Press,  |c 2021. 
264 3 |a Baltimore, Md. :  |b Project MUSE,   |c 2022 
264 4 |c ©2021. 
300 |a 1 online resource (192 pages):   |b illustrations (black and white) ; 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 |a Introduction. Mind the Gap : Why Reputational Risk Matters -- A Reputational Risk Framework -- Nine Things That Go Wrong in Crises -- Effective Crisis Management I: Getting Ahead of a Crisis -- Effective Crisis Management II: Defining Roles and Responsibilities -- Effective Crisis Management III: From Chaos to Managed Process -- Effective Crisis Management IV : Crisis Communications -- Redefining Issues Management -- The Role of Leadership in Crisis -- Frameworks and Models to Manage Reputational Risk. 
520 |a "Unlike almost any other sector of the economy, in higher education, an institution's value lies not in any one or more products or services but in an intangible asset commonly referred to as its "reputation." The goal of this book is to explore concepts around reputation and reputational risk so that university leaders will understand how to build and protect reputation in an age in which insufficient attention to what these concepts mean can undermine an institution's value"--  |c Provided by publisher. 
588 |a Description based on print version record. 
650 7 |a Universities and colleges  |x Ratings and rankings.  |2 fast  |0 (OCoLC)fst01765944 
650 7 |a Schools  |x Risk management.  |2 fast  |0 (OCoLC)fst01108027 
650 7 |a Reputation.  |2 fast  |0 (OCoLC)fst01763600 
650 7 |a Educational leadership.  |2 fast  |0 (OCoLC)fst00903527 
650 7 |a Educational indicators.  |2 fast  |0 (OCoLC)fst00903479 
650 0 |a Reputation. 
650 0 |a Schools  |x Risk management  |z United States. 
650 0 |a Educational leadership  |z United States. 
650 0 |a Educational indicators  |z United States. 
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945 |a Project MUSE - 2022 Complete