A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines /
"In 2011 the Philippines surpassed India to become what the New York Times referred to as "the world's capital of call centers." By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Natio...
Autor principal: | Padios, Jan M., 1979- (Autor) |
---|---|
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Durham :
Duke University Press,
2018.
|
Colección: | Book collections on Project MUSE.
|
Temas: | |
Acceso en línea: | Texto completo |
Ejemplares similares
-
Smiling down the line : info-service work in the global economy /
por: Russell, Bob, 1950-
Publicado: (2009) -
Call center performance enhancement using simulation and modeling /
por: Anton, Jon
Publicado: (1999) -
Smiling Down the Line : Info-Service Work in the Global Economy /
por: Russell, Bob, 1950-
Publicado: (2009) -
Smiling down the line : info-service work in the global economy /
por: Russell, Bob, 1950-
Publicado: (2009) -
Emotional Satisfaction of Customer Contacts.
por: Gngr, Hseyin
Publicado: (2007)