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What Were They Thinking? : Crisis Communication: The Good, the Bad, and the Totally Clueless /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Adubato, Steve
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New Brunswick, N.J. : Rutgers University Press, 2008.
Colección:Book collections on Project MUSE.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Johnson & Johnson's Tylenol scare : getting it right
  • The Exxon Valdez oil tanker spill : the invisible and clueless CEO
  • The New York Knicks : know when to fold 'em
  • Chaos in a West Virginia coal mine : "They're alive!"
  • The church's pedophilia scandal : skeletons in the closet
  • Dick Cheney : misfiring under pressure
  • The Glen Ridge rape case : "Stand by our boys"
  • The death of Pat Tillman : the cover-up is always worse
  • Rudy Giuliani : a tale of two leaders
  • Christie Whitman and the EPA : coming clean on Ground Zero
  • Prudential's terror threat : the "Rock" gets it right
  • Virginia Tech : a deadly delay?
  • Don Imus : "I can't get anywhere with you people"
  • Jon Corzine : getting it right ... and getting it wrong
  • Jet Blue Airways : a late-night disaster
  • The O'Reilly "factor" : knowing when to shut up
  • Taco Bell's E. coli scare : good intentions aren't enough
  • The New York Times : covering up for Jayson Blair
  • The Duke "rape" case : a rush to injustice
  • Alberto Gonzales : paying the price for playing with words
  • NFL boss Roger Goodell : scoring big points under pressure
  • FEMA fails during Katrina : talk about "clueless".